ST777 Privacy Policy – How We Protect Your Data

01 What Personal Data We Collect

When you register and use ST777, we collect personal information in the following categories:

Registration Data

• Full name as per your national identity documentation
• Date of birth (used to verify that you are 18 or older)
• Email address and mobile phone number
• Username and encrypted password
• City and country of residence

Identity Verification Data

• CNIC (Computerised National Identity Card) number or other government-issued identity documentation when required for account verification
• Selfie or photo verification as part of the identity confirmation process where applicable

Financial and Payment Data

• Your preferred payment method — JazzCash, Easypaisa, Raast, Bank Transfer, card or mobile wallet
• Transaction history including PKR deposit amounts, withdrawal requests and dates
• Partial payment identifiers provided by your payment provider for transaction matching purposes

Usage and Technical Data

• IP address, device type, operating system and browser type
• Login timestamps and session duration
• Game activity records including games played, bets placed and outcomes
• Platform preferences and settings you configure in your account

Communication Data

• Records of support conversations via live chat
• Email correspondence with our support team
• Feedback or complaints you submit to us

02 How We Use Your Personal Data

ST777 uses the personal information we collect for the following specific purposes:

• Account operation: To create and manage your ST777 account, authenticate your login, and maintain your profile and preferences.
• Identity verification: To confirm you are aged 18 or above and that your account details match your registered identity documentation, as required to prevent underage access and protect all players.
• Payment processing: To process your PKR deposits and withdrawals through your chosen payment method — JazzCash, Easypaisa, Raast, Bank Transfer, cards or mobile wallets — and to maintain accurate transaction records.
• Fraud prevention and security: To detect, investigate and prevent fraudulent activity, money laundering, bonus abuse and other activities that breach our Terms and Conditions or applicable law.
• Customer support: To respond to your support queries, resolve disputes regarding transactions or game outcomes, and maintain records of our communication with you.
• Platform improvement: To analyse usage patterns across Slots, Fish Games and Bingo in aggregate form, identify technical issues and improve the overall platform experience for Pakistani players.
• Responsible gaming: To monitor gaming patterns and, where our systems identify potential signs of problematic usage, to make available responsible gaming tools such as deposit limits, session reminders and self-exclusion options.
• Communications: To send you important account notifications, security alerts, transaction confirmations and — where you have opted in — information about bonuses and platform updates relevant to your account.

We do not use your personal data to build advertising profiles, sell data to third parties or make automated decisions that have a significant legal effect on your account without human review.

03 Payment Data and PKR Transaction Security

Given that ST777 operates exclusively in PKR and all deposits and withdrawals are processed through Pakistani payment channels, we want to be transparent about exactly how your financial data is handled.

• ST777 does not store your full JazzCash or Easypaisa account PIN, your full card number, your Raast ID credentials or complete bank account details on our own servers.
• Payment processing is handled by our payment gateway partners. When you make a deposit, you are interacting with your payment provider's secure interface. ST777 receives a transaction confirmation and a partial reference identifier — not your full payment credentials.
• All data transmitted between your device and ST777 servers is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Transaction records — including the PKR amount, date, payment method type and status — are stored on ST777 servers to maintain your account balance and transaction history. These records are accessible to you through your account dashboard.
• ST777 staff can view transaction references and statuses for the purpose of resolving support queries. They do not have access to your payment provider account or credentials.

04 Cookies and Tracking

ST777 uses cookies and similar technologies on our website and app. Here is a straightforward breakdown of what we use and why:

ST777 does not use third-party advertising cookies or cross-site tracking cookies. We do not share cookie data with advertising networks. You can clear or manage cookies at any time through your browser or device settings. Note that disabling essential cookies will affect your ability to stay logged in to the platform.

05 When and With Whom We Share Data

ST777 does not sell or rent your personal data. We share data only in the following limited and specific circumstances:

• Payment processors: We pass transaction details to your chosen payment provider — JazzCash, Easypaisa, Raast, your bank or your card network — to process your PKR deposit or withdrawal. These providers operate under their own privacy policies and security standards.
• Identity verification services: When account verification is required, we may share identification details with third-party identity verification partners. These partners are bound by confidentiality obligations and use data solely for verification purposes.
• Fraud prevention systems: Transaction and account activity data may be shared with fraud detection services to protect both you and the platform from unauthorised access and financial crime.
• Legal obligations: We may disclose personal data where required by applicable law, court order, or lawful request from a competent authority. We will only share the minimum data required to fulfil such a request.
• Service providers: We use trusted third-party service providers for infrastructure, customer support tools and platform analytics. These providers access data only as needed to deliver their service to ST777 and are contractually prohibited from using your data for any other purpose.

In every case where data is shared with a third party, we ensure that appropriate data protection agreements are in place and that your data is handled with the same level of care that ST777 applies internally.

06 How Long We Keep Your Data

ST777 retains personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable law. The general retention periods we apply are as follows:

• Active account data: Retained for the lifetime of your account and for a reasonable period following account closure, to allow for any ongoing queries, disputes or regulatory requirements to be resolved.
• Financial transaction records: PKR transaction history is retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping practices.
• Identity verification records: Retained for the duration of your account and for a period following closure to meet applicable identity and anti-fraud record-keeping requirements.
• Support communications: Chat and email records are retained for up to two years from the date of the interaction to allow for dispute resolution and quality review.
• Technical logs: IP addresses and device session logs are retained for a shorter period and are primarily used for security monitoring and fraud detection purposes.

When data is no longer needed and no legal obligation requires its continued retention, it is securely deleted or anonymised so that it can no longer be associated with your identity.

07 Your Data Rights

As a player on ST777, you have the following rights with respect to your personal data. You can exercise any of these rights by contacting our support team through live chat or by email:

• Right to access: You can request a copy of the personal data ST777 holds on your account at any time. We will provide this in a clear, readable format within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that we update it. You can also update basic profile information directly through your account settings.
• Right to deletion: You can request deletion of your personal data. We will action this where there is no legal or contractual obligation that requires us to retain the data. Note that financial transaction records may need to be retained for the standard period even after account closure.
• Right to restrict processing: In certain circumstances you may ask us to limit how we use your data while a dispute or query is being resolved.
• Right to data portability: You can request your account data in a portable format so you can transfer it or retain it for your own records.
• Right to object: You can object to certain uses of your data, including any communications you have opted into. You can unsubscribe from platform communications at any time through your account notification settings.

08 Minors and Under-18 Access

ST777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process and is reinforced through our identity verification procedures.

If ST777 becomes aware that personal data has been collected from a person under 18 years of age, that account will be closed immediately, the data will be deleted, and any deposits made will be returned through the original payment method without any bonus value attached.

Parents and guardians are encouraged to use parental control tools available on shared devices and to monitor access to online gaming platforms. If you believe a minor has accessed ST777, please contact our support team immediately so we can take appropriate action.

09 How We Keep Your Data Secure

ST777 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure:

• All data transmitted between your device and ST777 servers is protected by TLS encryption.
• Account passwords are hashed using industry-standard cryptographic methods. ST777 staff cannot view your password — only you know it.
• Access to personal data within ST777 is restricted on a need-to-know basis. Only staff whose specific role requires access to certain data types are permitted to view it.
• Our servers and infrastructure are maintained with regular security patches and are monitored for unusual activity on an ongoing basis.
• Two-step verification is available for your ST777 account and is strongly recommended to add an extra layer of protection beyond your password.
• Regular internal reviews of data handling practices are conducted to identify and address any potential vulnerabilities.

While ST777 takes all reasonable steps to protect your data, no system is completely immune to risk. You can significantly reduce the risk to your own account by using a strong, unique password, enabling two-step verification and never sharing your login credentials with anyone.

10 Changes to This Privacy Policy

ST777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When changes are made, the revised Policy will be published on this page with an updated "Last Updated" date.

For changes that materially affect how we process your personal data, we will notify active players through the platform or via your registered contact details before the changes come into effect. Your continued use of ST777 following publication of a revised Policy constitutes your acknowledgement of the updated terms.

We recommend reviewing this page periodically, particularly if you are planning to make a deposit or access a new platform feature, to ensure you are comfortable with how your data is handled.

11 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how ST777 has handled your personal information, please get in touch with us directly:

• Live chat: Available 24/7 through the ST777 platform and mobile app — the fastest way to get a response.
• Email: [email protected] — for formal written requests regarding your data rights or privacy complaints. Please include your registered username and a clear description of your query.

We are committed to resolving all privacy-related queries and complaints fairly and promptly. If you submit a formal complaint and are not satisfied with the outcome, you may escalate the matter through the appropriate channels available in your jurisdiction.